About the eCommerce Audit
In a circa 30+ page detailed report, we use our years of eCommerce experience, working with retailers, business owners and within eCommerce teams to manually analyse, probe and test your website across multiple browsers and devices finding weaknesses, faults and opportunities to improve sales, and document this in our report.
Each section of the report is broken down into key headings such as site homepage, header & footer, cart & checkout, category pages, product pages and more. Every recommendation is clearly labelled, explained, often backed up with supporting screenshots or links to resources, and finally prioritised.
Our report generally takes around 2-3 weeks to complete. Post report, we arrange a meeting at your place or ours to run through all of the recommendations in detail.
OUR ECOMMERCE AUDIT TYPICALLY INCLUDES
|Site header recommendations||On-site search optimisations||CTA enhancements||Day of week tips|
|Copywriting recommendations||A/B Testing suggestions||Personalisation||Promo recommendations|
|GDPR Compliance||Menu improvements||Sort Order for sales||Bounce Rate Analysis|
|Improving your homepage||Increasing AOV||Mobile optimisations||Tracking recommendations|
|Improving the cart||Customer Polls||Social Proofing Mechanisms||Reviewing Category page size|
|Checkout page best practices||Site speed recommendations||Tablet optimsations||Content enhancements|
|Recovering abandon carts||Payment Gateway review||Avoiding user paralysis||On Page SEO tips|
|Email marketing sequencing||User session recording||Delivery option analysis||Conversion Rate Optimisations|